Find quick answers about rentals, bookings, deliveries, event planning, payments, and more.
If you don’t find the answer you’re looking for, our team is always happy to help.
We’ve gathered answers to our most commonly asked questions to help make your event planning experience simple and stress-free.
Making Magic Party Rentals offers event and party rental services for weddings, birthday parties, baby showers, graduations, corporate events, nonprofit events, festivals, private gatherings, and more. We provide tables, chairs, linens, tents, décor, serving equipment, backdrop displays, and additional event essentials.
We proudly serve Los Angeles County and surrounding Southern California areas. Delivery availability may vary depending on the location and size of the order.
We recommend placing your order as early as possible, especially during peak seasons such as spring, summer, and holidays. Large events and specialty items may book quickly. Last-minute rentals are accepted based on availability.
Minimum order requirements may apply for delivery orders depending on your location. Please contact us directly for current minimums and delivery policies.
Yes. We understand event plans can change. Order updates may be made based on inventory availability and must be requested before your scheduled delivery or pickup date.
Our inventory may include:
Inventory may change as new items are added.
Yes. All rental equipment is cleaned, inspected, and sanitized prior to delivery to ensure quality and safety standards.
Yes. Setup and breakdown services may be available for an additional fee depending on the event size and rental items requested.
Yes. We offer delivery and pickup services for most rental orders. Delivery fees are based on location, accessibility, timing, and order size.
Certain rental items may be eligible for customer pickup depending on size and availability. Please contact us to discuss pickup options.
Customers are responsible for rental items during the rental period. Damaged, lost, or stolen items may result in repair or replacement charges.
You can reserve rentals by contacting our team directly through our website, phone, email, or social media channels. Once your order details are confirmed, a deposit may be required to secure your reservation.
Yes. Most bookings require a deposit to reserve equipment and event dates. Deposit amounts may vary depending on the order size and event type.
We may accept major credit cards, debit cards, electronic payments, cash, and other approved payment methods.
Final payment timelines vary by event and rental agreement. Payment details will be outlined during the booking process.
Cancellation and refund policies vary depending on how close the cancellation is to the event date. Deposits may be non-refundable in certain situations. Please review your rental agreement for full details.
Yes. In addition to rentals, we may assist with event coordination, layout planning, décor recommendations, and setup guidance to help bring your vision to life.
Absolutely. We love helping clients create unique and memorable themed events for birthdays, baby showers, weddings, corporate functions, and special celebrations.
We welcome custom requests whenever possible. Availability depends on the scope of the request, timeline, and inventory.
Yes. Consultations may be available to discuss your event needs, rental options, and event design ideas.
Our team will deliver your rental items within the agreed delivery window. Please ensure the delivery area is accessible and clear before arrival.
Yes. We recommend that the customer or an authorized representative be present during delivery and pickup to review equipment and placement.
Yes. Professional setup is typically required for tents and certain large rental items for safety and proper installation.
Outdoor events are welcome. Customers are responsible for ensuring the setup area is safe, level, and accessible.
Weather-related adjustments may be discussed prior to the event. Certain rentals, especially tents and outdoor equipment, may have specific safety guidelines.
Yes. Reservations are secured once payment arrangements and required deposits are completed.
Extended rental periods may be available upon request and may include additional fees.
Customers may be required to provide event insurance for certain venues or large-scale events. Please check with your venue and event coordinator.
Certain décor materials may cause damage to rental items. Additional cleaning or replacement fees may apply if damage occurs.
You can contact us through our website, email, phone number, or social media pages for questions, quotes, and booking information.
Our team is happy to help make your event planning process simple and stress-free. Contact Making Magic Party Rentals today to discuss your upcoming celebration and rental needs.